ISE students visit Amazon JFK8/Staten Island, NY

Amazon’s Staten Island robotic fulfillment center, opened in September 2018, is an 855,000-square-foot warehouse manned by more than 2,000 full-time employees and hundreds of 350-pound robots. The purpose of our tour was to provide ISE students with a deeper understanding of the industrial and systems engineering discipline, particularly warehouse layout, warehouse operations, and material handling. Total 62 people attended the 3-hour tour on February 14, 2020, including a 2-hour walking tour of the facility and a 1-hour lunch Q&A with Amazon managers. Most of these students are ISE seniors enrolled in my 540:462 course “Facilities Layout and Materials Handling”. This warehouse tour allowed students to see how the textbook knowledge is used in real world. Students got to see how the most advanced fulfillment center efficiently handles the materials transport, the storage, the shipping & receiving, the picking and stowing, etc. Three senior-level managers each led a group for the walking tour, and the facility’s general manager also joined the Q&A session. Everything went great. Students kept talking about what they learned on our way back, and they also stopped by my office telling me how much they enjoyed the trip. This would not have been possible without Mohsen’s generous support, including paying for 2 charter buses and the group lunch. Dave Magnoni from Corporate Engagement has been vital in making the trip possible. It took us about 4 months from initial contact to the day of the tour. Dave is also helping to lock down another large-group facility tour for ISE students.